2014/08/01
 
 

Checkout FAQs

Express Checkout

Our checkout process has improved to make ordering online quicker and easier.

After completing an initial order all delivery and payment information is captured and remembered so that future orders are streamlined in to just two screens, the product page and order confirmation.

This ensures the number of pages you have to go through to place an order is significantly reduced.

After selecting your products and adding them to the shopping basket follow this new, simple process:

  • Review the saved details to ensure they are correct
  • Update any information if it has changed, for example, amend your payment details or request an alternative delivery address by editing the saved details*
  • Confirm your order

*If you update your delivery address, invoice address or account number and CID details in ‘My Profile’ this won’t automatically update in the Express Checkout screen as it uses the details from your last order.

However the updated details from ‘My Profile’ will be available to choose from by following the steps below.

Delivery Address

To update your delivery address click the “Edit” button in the Delivery Address section on the order review page, this will take you to the Delivery page, then using the dropdown select your new preferred delivery address. If you want to enter a new delivery address that is not already saved you can free type in the new details. Once completed click the “Save” button which will then return you to the order review page.

Invoice Address

To update your invoice address click the “Edit” button in the Payment Information section on the order review page, this will take you to the Payment Type page where you will be able to see your new Invoice address against your Farnell account number. Click the “Save” button which will take you to the Invoicing page displaying the full invoice details. Click the “Save” button which will then return you to the order review page.

Account & CID

To use a different account and CID click the “Edit” button in the Payment Information section on the order review page, this will take you to the Payment Type page where you will be able to see the new account and CID. Click the “Save” button which will take you to the Invoicing page displaying the full invoice details. Click the “Save” button which will then return you to the order review page.

If you have not updated your profile, but want to use a different account and CID, you can still do this by clicking on the “Edit” button in the Payment Information section of the order review page. This will take you to Payment Type page where you can use an existing payment type that you have previously set up, or alternatively add in a new one.

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